• 日本語

Privacy Policy

This Privacy Policy explains how Mizenka Gallery ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website or interact with us in any way.


1. Information We Collect


1.1 Personal Information

We may collect certain personal information from you when you visit our website, make a purchase, or interact with us.  This may include your name, email address, phone number, postal address, payment information and any other information you provide to us.


1.2 Usage Data

We may also collect non-personal information about how you interact with our website and services.  This may include your IP address, browser type, device information and other usage data.


2. Use of Personal Information


2.1 Provide and Improve our Services

We use the personal information we collect to provide and improve our services, communicate with you, process your orders, and respond to your inquiries.  This includes sending you updates, promotions, and other information about our products and services.


2.2 Legal Compliance

We may also use your personal information to comply with applicable laws, regulations and legal processes.


3. Sharing of Personal Information


3.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business or providing services to you.  These service providers are contractually obligated to protect your personal information and use it only for the purposes specified by us.


3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.


4. Data Retention


We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


5. Your Rights


Subject to applicable law, you have the right to:


5.1 Access, update or delete your personal information;

5.2 Object to the processing of your personal information for direct marketing purposes;

5.3 Withdraw your consent at any time; and

5.4 Lodge a complaint with a supervisory authority if you believe that we have violated your rights under applicable data protection laws.


6. Security


We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration or destruction.  However, no method of transmission over the Internet or electronic storage is 100% secure.


7. International Data Transfers


If you are located outside of Japan, please note that your personal information may be transferred to and processed in Japan.  By using our website or providing us with your personal information, you consent to the transfer of your personal information to Japan.


8. Changes to this Privacy Policy


We may update this Privacy Policy from time to time.  The updated version will be indicated by a "Last updated" date.  We encourage you to review this Privacy Policy periodically for any changes.


9. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at customerservice@mizenka.com.


By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.


When you visit the website or interact with Mizenka Gallery, we may collect the following personal information:


1. Name:  We may collect your name when you provide it to us, such as when you sign up for a newsletter, make a purchase or contact us.


2. Email Address:  We may collect your email address when you subscribe to our newsletter, create an account, make a purchase or communicate with us via email.


3. Phone Number:  We may collect your phone number if you choose to provide it to us for communication purposes or if you make a purchase.


4. Postal Address:  If you make a purchase or request physical delivery of artworks, we may collect your postal address to fulfill your order.


5. Payment Information:  When you make a purchase on our website, we may collect payment information, such as credit card details or other payment method information.  Please note that we do not store or retain full payment card details.  We use trusted third-party payment processors to handle payment transactions securely.


6. Usage Data:  We may collect non-personal information about how you interact with our website and services.  This may include your IP address, browser type, device information and other usage data.  This information is used to analyze trends, administer the website, track user movements and gather demographic information for aggregate use.


Please note that providing this information is generally voluntary.  However, certain services or features may require the provision of specific personal information to function properly.


When you make a purchase on Mizenka Gallery's website, the following types of personal information may be collected:


1. Name:  We may collect your name to identify you as the purchaser and to address you properly in any communications related to your purchase.


2. Email Address:  We may collect your email address to send you order confirmations, shipping updates and any other necessary communication regarding your purchase.


3. Postal Address:  We may collect your postal address to ensure accurate delivery of the purchased items.


4. Phone Number:  If necessary for the delivery or communication regarding your purchase, we may collect your phone number.


5. Payment Information:  We may collect payment information, such as credit card details or other payment method information, to process the payment for your purchase.  Please note that we do not store or retain full payment card details.  We use trusted third-party payment processors to handle payment transactions securely.


6. Order History:  We may retain information about your purchase history, including details about the products you have purchased, the date of purchase and the transaction amount.  This helps us provide better customer service and support in case of any inquiries or issues related to your purchase.


Please be assured that we are committed to protecting the privacy and security of your personal information.  We will only use it in accordance with applicable laws and regulations and for the purpose of fulfilling your purchase and providing you with a satisfactory shopping experience.  For more details on how we use and protect your personal information, please refer to our Privacy Policy.


Last updated: May 19, 2024